At Averine, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund within 30 days of delivery.
To be eligible:
The item must be unused, in original packaging, and in the same condition you received it.
Proof of purchase (order confirmation) is required.
Returns
If you receive a damaged or defective product, please contact us at support@averine.store within 7 days of delivery. We will arrange a replacement or refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@averine.store
Refund Process
Approved refunds will be processed to your original payment method within 5–10 business days.